Tocando Corazones By Nancy (hereinafter referred to as “TCBN”), is the owner of the website https://tocandocorazonesbynancy.org/, located at Calle Club Activo 20-30 3, Alma Rosa I, Santo Domingo Este, Dominican Republic, email: email@example.com.
This entity is registered with National Taxpayer Registry (RNC) No. 4-30-23563-6.
- Returns or refunds may only be made by the holders of the bank accounts or credit/debit cards used in the transaction, through the financial institution where they have said financial product, with the receipt number of the corresponding transaction, as well as the personal data (name, telephone and email address).
- Refunds will only be made in Dominican pesos (RD$) or its equivalent in United States of America dollars, at the exchange rate of the day the refund is effective, established by the Banco Popular Dominicano, S.A.
- TCBN will only process refund/return requests that are submitted within twenty-four (24) hours of the transaction.
- For cases where a refund or refund applies, TCBN will request proof of the transfer made and the corresponding amounts of financial fees, intermediaries or payment processors will be discounted.
- Refunds will be made within five (5) business days.
- The donor may request TCBN to cancel the transaction carried out.
- Under no circumstances will TCBN be responsible for inconveniences caused to the donor or to third parties, of any kind, caused by the non-cancellation of the transaction.
- All the conditions of “Refunds/Returns”, detailed above, will be applicable to this section.